Terms & Conditions

1- Exchange and returns

ELTEK has a no return policy.  Therefore, all items purchased cannot and will not be returned or exchanged. However, if the item received was damaged or if the order sent was wrong, we will refund the customer. Please check the refund section accordingly for more details. 

Our refund policy lasts 6 hours. If 6 hours have gone by since you received the order, unfortunately we cannot refund you.

ELTEK reserves the right to assess whether the item is damaged or not, and if the order sent is wrong or not, and accordingly proceed with the refund. ELTEK might require proof such as pictures or invoices or the item itself for the assessment.

ELTEK has the right to refuse a refund and is not responsible for orders placed by mistake. For any question(s) please feel free to contact us at ….

2- Delivery and shipping cost 

Once your order has been placed you will receive an email
confirmation with its details. 

Your order will be delivered by our team to the provided address within up to 72 business hours excluding Saturday, Sunday and the holidays!

Some orders may take a bit more time depending
on the location that you provided.

Privacy policy

This page explains how we capture, use, and disclose Personal Information when you use our Service. Except as defined in this Privacy Policy, we will not use or share your information with anyone else. Your Personal Information is used to provide and improve the Service. By using the Service, you consent to the collection and use of information in compliance with this policy. Information Collection and Use. ELTEK may ask you to provide us with personally identifiable information that can be used to contact or identify you while using the Service. Personally, Identifiable Information includes but is not limited to your email address, name, phone number, and postal address ("Personal

Log Data

ELTEK may also collect data from your browser whenever you visit its Service ("Log Data"). This Log Data may include details such as your computer's IP address, browser type, browser version, the pages of our Service that you access, the time and date of your visit, the amount of time spent on those pages, and other statistics. Furthermore, ELTEK may use third-party services like Google Analytics to capture, track, and analyze this type of information in order to improve the functionality of our Service. These third-party service providers have their own privacy policies in place that govern how they usethis data.

Our store

123 Fake St.
Toronto, Canada

Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm